I have been using reliance wimax broadband for the last 8 months .. I think 8 months are more than enough to write a review about a product/service.

So here it goes…

In a single sentence let me describe Reliance Wimax broadband service .. “Worst Broadband service in Chennai”.

First let us look at the

Reliance wimax plans

150 Kbps - Rs.750/- Per month (+12 % tax)
400 Kbps - Rs.999/- Per month (1122 including tax)
600 Kbps - Rs.1399/- Per Month (+12 % tax)
1000 Kbps - Rs.2199/- Per Month (+12 % tax)

Is there any plan in the above list which is suitable for an average home user ?

Other Unique Features of reliance wimax :

1) More than 15 minutes to connect !!!

2) The probability of getting it connected is 50 % or less !!!!!

If you ask any of the wimax service persons, they will tell you to keep your modem on 24 Hours, because they know that it will be very tough to get the connection back. But keeping modem always switched on is not possible for many people because of the voltage fluctuations and climate problems.

About Reliance wimax customer care.

Calling customer care is just a waste of money without any use.

It will take atleast 20 minutes for all their **#@$& like IP checking , Physical address checking, DNS flushall ..blah blah..
(at your own calling cost- You have to call an STD number if you don’t have ) . And you have to pay for their f**** waiting reliance tune.

You have to spend a minimum of 150 Rs/ month for calling the customer care..

But still i like some features of Reliance Wimax.

• The service persons are very nice (atleast in my area)
• The installation charge is only 500 Rupees. No deposit
  (For shifting its again 500 Rs. So better take a new connection than shifting your old connection)
• It is available in most of the places in chennai.

Final Word :

If any other Broadband provider is available in your area, never go for Reliance wimax. It just SUCKS..

Here is my perference list

1) Airtel (If airtel is available don’t even think about another connection)

2) Tata Indicom

3) BSNL -Their customer service(is there something like that?) is very bad.

I applied and got BSNL broadband connection after 40 days(in 2007). Also they asked me for extra 500 Rupees.
When there was a problem, i registered complaints three times but no use.

4) Reliance.

[Tonight i switched on the modem around 10 PM and it got connected just now (2 PM)]
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